Delivery Policy

DELIVERY POLICY

We are committed to providing prompt and hassle-free access to your digital learning materials. This policy outlines how course content is delivered after a successful purchase.

Course Access & Delivery Process

Email Confirmation: Once payment is confirmed, course access details and digital materials will be sent to the email address provided at checkout.
Timing: Emails are typically delivered within a few minutes. However, in some cases, it may take up to 24 hours due to system delays.
Access Period: Courses will remain accessible for 2 weeks from the date the email is sent. After this window, access will automatically expire.

What to Do If You Don’t Receive the Email

Check your spam or junk folder.
Verify that your email address was entered correctly at checkout.
Still need help? Contact our support team at orders@medinovasupply.com and we’ll assist you promptly.

Important Reminders

All courses are delivered digitally only—there’s no physical shipping involved.
It’s your responsibility to access or download course materials within the 2-week access window.
Course content is for personal use only and must not be shared, resold, or distributed without written permission.

For any questions or delivery issues, feel free to reach out to us at orders@medinovasupply.com. We're here to help!

Shipping & Delivery Policy

We aim to deliver your items quickly and safely.

1. Shipping Locations

We currently ship to selected countries and regions. Please contact us for custom orders or shipping inquiries if your location is not listed at checkout.

2. Delivery Timeframes

Local orders: Estimated delivery within 2–5 business days.
International orders: Estimated delivery within 7–14 business days.
Please note that delivery times may be affected by customs clearance procedures or public holidays.

3. Shipping Fees

Shipping charges are calculated at checkout based on your location and order weight.
Any applicable import duties or taxes are the responsibility of the recipient.